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Head Strategy and Transformation

This role has closed on 16 September 2026. We recruit for roles like it regularly, so leaving your CV is worth doing.
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Duties

  • Leads the development of long-term corporate strategy and business plans.
  • Conducts market analysis, competitive benchmarking, and scenario planning.
  • Leads enterprise transformation initiatives such as digital transformation (AI, cloud, automation), business process re-engineering, and new business models.
  • Monitors and evaluates business strategy performance.
  • Tracks progress against strategic objectives, KPIs, and targets.
  • Ensures that data protection principles are embedded in corporate strategy, transformation programmes, and digital initiatives (AI, cloud, analytics).
  • Ensures compliance with applicable regulations, including data protection privacy laws and confidentiality requirements.
  • Leverages analytics to monitor trends and performance patterns, generate insights for strategic decision-making, and integrate business intelligence tools into strategy management.
  • Identifies and tracks risks associated with strategic and transformation initiatives.

Qualifications

  • Bachelor's Degree in Business Studies, Marketing, Telecommunications, IT, Engineering, Economics, Finance, or any related field.
  • MBA/MBL or equivalent is a must.
  • Relevant professional qualifications will be an added advantage.
  • Membership of a recognized professional body.
  • Minimum of eight (8) years' relevant experience in strategy, consulting, telecoms, operations, ICT operations, or equivalent.
  • Minimum 5 years of relevant experience at a senior managerial level.
  • Proven experience in strategy development and execution, digital transformation, and the telecom/IT industry, with strong expertise in corporate strategy formulation and execution, market analysis, and business modelling.

Skills and competences

  • Strategic thinking and foresight
  • Market intelligence and competitive insight
  • Financial and business acumen
  • Leadership and influence
  • Enterprise transformation leadership
  • Strong stakeholder management and negotiation capabilities
  • High proficiency in structuring and leading change using established frameworks (e.g. ADKAR) to minimize employee resistance and drive a culture of innovation
  • Ability to deconstruct ambiguous problems, analyze market trends, and develop data-backed strategic roadmaps