Manager, Cafeteria Services

Duties

• Oversee all cafeteria operations, ensuring efficient delivery service and compliance with health and safety standards.
• Manage cafeteria staff, performance management, and training.
• Coordinate with Procurement Management Unit to ensure timely procurement of quality food products and canteen supplies.
• Monitor food preparation and presentation to maintain consistency and quality.
• Manage cafeteria budget, inventory and cost control measures.
• Gather and respond to feedback from staff to continuously improve cafeteria offerings.
• Implement policies, procedures and systems to enhance operational efficiency.
• Ensure full compliance with internal policies and national food safety regulations.

Qualifications

• Bachelor's Degree in Tourism and Hospitality, or Culinary Arts.
• 4 years' experience in a similar environment, or over 5 years at supervisory level in food services or cafeteria management, preferably in a large institutional setting or hospitality environment.

Skills and competences

• Proven leadership skills with experience in managing diverse teams
• Strong organizational and budgeting skills
• Excellent communication and interpersonal skills
• Knowledge of health, safety and sanitation regulations
• Problem-solving and conflict resolution skills
• Planning and organising skills
• Computer skills